Shae Resin 5x7 Frame 20x26cm Gold

Coastal Home Interiors online is happy to offer customers an exchange or refund for items purchased online within 30 days from the date received. We understand that with shopping online, sometimes the items you have chosen might not be what you exactly expected whether that may be the size or colour and we are here to help. 

Please note: There are no refunds or exchanges on sale items unless there is a manufacture fault. 

We will not be responsible for items lost in transit and no refund will be processed. Tracking will be provided. 

HOW DO I RETURN A PRODUCT?

Please contact us with your order number and product name to organise a return. Once received we will contact you with further instructions. Return postage costs will be the responsibility of the customer. Items must be in the original packaging  

Coastal Home Interiors online is happy to offer customers an exchange or refund for items purchased online within 30 days from the date received. We understand that with shopping online, sometimes the items you have chosen might not be what you exactly expected whether that may be the size or colour and we are here to help. 

Please note: There are no refunds or exchanges on sale items unless there is a manufacture fault. 

We will not be responsible for items lost in transit and no refund will be processed. Tracking will be provided. 

HOW DO I RETURN A PRODUCT?

Please contact us with your order number and product name to organise a return. Once received we will contact you with further instructions. Return postage costs will be the responsibility of the customer. Items must be in the original packaging  

MY PRODUCT ARRIVED DAMAGED / FAULTY / INCORRECT:

In the event that you have received a product that is damaged, faulty or incorrect please notify us immediately. You must provide your order number, product and photos of the fault or damage. Each claim must be sent within 24 hours of delivery otherwise after 24 hours your claim will not be accepted due to courier insurance.

IN STORE PURCHASES:

Items purchased in store is exchange only within 30 days or a credit note will be issued which expires after one year. No refund is given for change of mind unless there is a manufacture fault.

For further information please visit: https://www.consumer.vic.gov.au/products-and-services/business-practices/store-policies/change-of-mind